We want to ensure that you have a clear understanding of your relationship with us, so please take a moment to read and comprehend these Terms of Use. They are a binding agreement between you (referred to as 'You', 'Your', 'Yourself', or 'User') and [Company Name] (also known as '[Website Name]', 'We', 'Our', 'Us').
By accessing our platform, you acknowledge that you have read, understood, and agreed to these Terms. When you use any of the services offered through our platform, you'll also need to follow the specific rules, guidelines, policies, and conditions that apply to those services. These are considered part and parcel of these Terms. If you do not agree with these Terms, then you should refrain from accessing our platform. Additionally, please note that access to our services or platform through registration or subscription is not transferable.
It's important to know that our platform is not intended for use by residents of Odisha, Andhra Pradesh, Telangana, Assam, Arunachal Pradesh, Sikkim, and Nagaland, which we refer to as "Restricted States." To find out more about who can use our platform, please refer to our Eligibility section.
Your account needs to be taken care of. Keep your login details safe and confidential. Avoid sharing them with others, and if you suspect any unauthorized access, let us know right away. We believe in honest play and treating fellow users with kindness. Cheating not only ruins the fun but also comes with serious consequences. Respect in your interactions is vital. Avoid hate speech, and follow our community guidelines to create a positive environment.
We take data protection seriously. Please take a moment to review our Privacy Policy to understand how we collect, use, and protect your valuable information. Our goal is to create an enjoyable experience in the world of fantasy cricket. So, give it your best, compete with sportsmanship, and savor every moment of your Fantasy Cricket journey.
When you register, we'll need some essential details to ensure a seamless experience:
In addition, participants are required to confirm their agreement with our Terms and Conditions, which promote fair play and a positive experience for everyone.
To use our platform, you need to meet the following criteria:
[Website Name] doesn't make any guarantees about the accuracy, completeness, or sufficiency of the contents available through the Website and App. We explicitly disclaim liability for errors and omissions in the content. There are no warranties, implied, expressed, or statutory, including but not limited to non-infringement of third-party rights, title, merchantability, fitness for a particular purpose, and freedom from computer viruses, with respect to the content available through the Website and App or its links to other internet resources. Any mention of specific commercial products, processes, services, or the use of any trade, firm, or corporation name in the Website or App is for informational purposes and doesn't constitute endorsement, recommendation, or favoring by [Website Name].
Registration: To enjoy the services offered on the platform, you'll need to create an account by providing your registered mobile phone number. We'll verify this number using a one-time password (OTP) system or other forms of two-factor authentication we might introduce. Once the OTP is successfully verified, your account on the platform, known as 'Your Account,' will be created. At our discretion, we may ask for additional information and documents to verify Your Account. If you refuse or fail to provide complete and accurate information and documents, we reserve the right to refuse service. By registering and using this platform, you represent, warrant, and agree to the following:
Veracity of Information/Documents: If any information or documents you provide are found to be inaccurate, incomplete, or false, we reserve the right to suspend or terminate Your Account and your access to the platform indefinitely.
Your Account's Security: You're solely responsible for maintaining the security of Your Account, including your username, password, or any other code that provides access. We cannot be held responsible for unauthorized access or security breaches of Your Account that aren't caused by our actions. If you suspect any breach of your account, please notify us immediately at [insert contact email].
We have the right to terminate any user's account or deny access to the platform if we discover that a user has violated our policies, including these Terms of Use or applicable laws.
Regarding Account Creation: You agree not to create a new account if we have disabled a previous one, unless you have received our express written permission.
Regarding Access: You won't attempt to access the service or platform through unauthorized third-party applications or clients.
In Case of Unauthorized Use: You will promptly inform us if there is any unauthorized use or breach of your password, Your Account, Balance Wallet, or Balance Account.
KYC Compliance: You agree to adhere to our Know Your Customer (KYC) terms and conditions. Successful KYC verification is essential for transactions on the platform. You'll be eligible to upload funds beyond specified thresholds and withdraw your winnings only when your bank/wallet account is validated and KYC is verified.
Bank Account/UPI ID: Please ensure your bank account or UPI ID is active; otherwise, we won't be able to process withdrawals.
Name Matching: If you're withdrawing through a bank account or UPI, make sure that the name on your KYC document matches the account holder's name. If they don't match, it's considered invalid, and you should update your account details to ensure both names are identical.
KYC Document Requirements: For KYC verification, we may collect documents like an officially valid document via DigiLocker and, for transactions over a certain limit, a valid PAN. We may also request additional information or documents as part of our KYC verification process.
Single User Account: Each KYC document can be associated with only one User Account on the platform.
Accuracy of Information: You agree that all information provided for KYC verification must be true, correct, and accurate. We may use software, technology, or other means to verify the information in line with our Privacy Policy and Applicable Law. You consent to these verification processes.
Additional Documents: You agree to provide any additional document or information we may require for compliance with Applicable Law or enforcement authorities' requests.
Aadhaar Verification: If you choose Aadhaar verification via DigiLocker or offline e-KYC, you authorize us to temporarily access your masked e-Aadhaar/Aadhaar card and assist you in retrieving your details. We don't store your Aadhaar number in our database. We also adhere to confidentiality and redaction measures as per Applicable Law.
KYC Verification Rejection: If your KYC verification request is rejected due to any reason, you should address the issue notified by us.
To make (website name) a fair and enjoyable place for all users, we've set some ground rules to maintain our platform's integrity:
We aim to provide accurate and up-to-date information, but occasional errors may occur. We reserve the right to correct these issues, make content alterations, or enhance platform accessibility as needed, even without prior notice. Our commitment is to offer you the best possible user experience while maintaining service quality.
At (website name), we want to enhance your cricket experience. Here's what you need to know about third-party websites and services:
We sometimes collaborate with third-party apps or integrate their features to improve your experience. While we ensure their privacy and security standards are top-notch, please understand that their privacy practices are governed by their policies.
Our platform may offer links to external websites or services for your convenience. These are separate entities with their policies that may differ from ours. We encourage you to review their privacy practices when navigating to these external sites. When it comes to engaging with third-party apps or visiting external websites through our platform, the choice is yours. We don't endorse or assume responsibility for their content, practices, or policies.
Your privacy is in your hands, and you can control it by reviewing the terms and privacy policies of these third parties. If you ever come across any third-party apps or links that you believe don't align with our commitment to privacy and security, we value your feedback. Please inform us, as your insights help us maintain a safe and enjoyable environment for all.
Your trust is essential, and we're here to ensure your cricket journey is thrilling and secure. If you have questions or concerns about third-party websites and services or their potential impact on your privacy, our support team is ready to assist. We're dedicated to providing you with an exceptional cricket experience.
You agree to indemnify, defend, and hold us harmless from any liability or loss that may arise if the information, declarations, documents, or undertakings you provide are found to be fake, incorrect, or erroneous.
Ownership: The platform, its content, and other materials, including the [Website Name] logo, text, graphics, and more, are our property or that of our affiliates and partners, unless otherwise indicated.
Use of [Website Name] Logo: The [Website Name] logo and product or service names are our proprietary property and may not be copied, imitated, or used without our prior written permission.
Content Usage: You may not use any content without our express written permission, and our non-response to a request for approval isn't considered approval.
Infringement: We reserve the right to suspend or terminate Your Account if it infringes upon anyone's intellectual property rights or other rights.
Promotional Activities: You have the freedom to promote your Account and in-game Digital Assets through various channels like social media. However, we're not responsible for these activities and won't be liable for them.
Platform's Nature: Unless expressly stated otherwise in writing, the Platform, including in-game Digital Assets, is provided "as is" and "as available" without any kind of warranty or condition, whether express or implied. We and our partners don't guarantee that the Platform will meet all your requirements, be available uninterrupted, or be error-free, accurate, reliable, complete, legal, or safe at all times.
Loss Disclaimer: We won't be liable for any losses resulting from actions taken or reliance on material or information on the Platform. We can't ensure that all content on the Platform is accurate, complete, reliable, current, or error-free.
Security Disclaimer: Although we make efforts to ensure your access and use of the Platform are secure according to our Privacy Policy, we can't guarantee that the Platform is entirely free of viruses or other harmful components. The security risks of providing information online are inherent, and we won't be responsible for security breaches unless they result from our gross negligence.
Non-Liability: We won't be responsible or liable for any losses, damages, or claims arising from user errors (like forgetting passwords or mistyping addresses), server failures, data loss, corrupted wallet files, loss of your Cards, or unauthorized third-party activities (such as viruses, phishing, or brute-force attacks against the Platform).
Full Disclaimer: To the maximum extent permitted by law, we disclaim all types of warranties, whether express or implied, statutory, or otherwise. This includes but is not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement regarding the site and its content.
We won't be held responsible for any delays or failures in our performance under these Terms if they result from factors beyond our control. These factors include laws, regulations, acts of nature like earthquakes or epidemics, labor disputes, and more. In such cases, we'll make reasonable efforts to let you know and get back on track as soon as possible when the situation permits.
Any changes or exceptions to these Terms must be in writing and agreed upon by both parties. If we don't enforce a specific term in these Terms, it doesn't mean we're waiving our right to enforce it in the future or any other rights we have. Each right and remedy we have under these Terms is in addition to, not in place of, any other rights or remedies available to us.
We've made sure that (website name)'s payment process is user-friendly and secure. Here are the key points:
Once your payment is processed, you'll receive a confirmation email or message. Refunds are rare, but if needed, they'll be handled according to our refund policy. If you have any payment-related questions, our dedicated customer support team is ready to assist you. We want your payment experience to be smooth and satisfying.
These terms and conditions are carefully crafted and governed by the laws of India. Users agree that any legal proceedings related to these terms will be under the jurisdiction of Indian courts. Our goal is to ensure that the legal aspects of our interactions are clear and based on principles of justice.
We have the right to make changes to the Site/Platform, including adding, suspending, or removing features or services, either temporarily or permanently. We can do this at any time, and we won't be responsible for any such changes.
